Last Updated: July 28, 2026

Welcome to DesiExams (“Website”, “Platform”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access our website or use our educational services.
By using DesiExams, you agree to the practices described in this Privacy Policy.

1. Who We Are

DesiExams is an online educational platform providing coaching, study materials, current affairs, test series, notes, previous year question analysis, and other learning resources for competitive examinations including:
UPSC Civil Services
State PCS
SSC
Banking
Railways
Defence
Teaching Exams
Other Government Recruitment Examinations

2. Information We Collect

We may collect the following categories of information.

Personal Information
Full Name
Email Address
Mobile Number
Billing Address
State and Country
Profile Photograph (optional)
Account Information
Username
Password (stored securely in encrypted form)
Login History
Payment Information

Payments are processed through secure third-party payment gateways.

We do not store:
Credit Card Numbers
Debit Card Numbers
CVV
UPI PIN
Net Banking Passwords

Payment gateways may collect payment-related information according to their own privacy policies.

Automatically Collected Information

We may collect:
IP Address
Browser Type
Device Information
Operating System
Screen Resolution
Pages Visited
Time Spent
Referral Source
Cookies
Session Information

3. How We Use Your Information

We use your information to:
Create your account
Provide purchased courses
Deliver study materials
Conduct online tests
Improve website performance
Respond to support requests
Process payments
Prevent fraud
Send important notifications
Send exam updates (if subscribed)

4. Cookies

Our website uses cookies to:
Remember login sessions
Improve user experience
Analyze website traffic
Personalize content

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Communications

We may send:
Account notifications
Purchase confirmations
Password reset emails
Course updates
Exam notifications
Current affairs updates
Promotional emails (only if you have opted in)

You may unsubscribe from promotional communications at any time.

6. Sharing of Information

We do not sell your personal information.

We may share information only with:
Payment Gateway Providers
Cloud Hosting Providers
Email Service Providers
SMS Service Providers
Analytics Providers
Government Authorities when legally required

7. Data Security

We implement reasonable technical and organizational measures including:
SSL Encryption
Secure Servers
Limited Administrative Access
Password Encryption
Firewall Protection
Regular Security Monitoring

While we strive to protect your information, no internet transmission is completely secure.

8. Children’s Privacy

Our services are intended for students aged 13 years and above.
If you are under 18 years of age, you should use the platform under the supervision or with the consent of a parent or legal guardian.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of those websites independently.

10. Data Retention

We retain your information:
For as long as your account remains active.
As necessary to provide educational services.
To comply with legal obligations.
To resolve disputes.
To enforce our agreements.

11. Your Rights

Subject to applicable Indian laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Update your profile.
Request deletion of your account (subject to legal obligations).
Withdraw consent where applicable.

Contact us regarding privacy concerns.

12. Data Protection

We take reasonable precautions to protect your information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure

Despite our efforts, no method of storage or transmission over the internet can be guaranteed to be 100% secure.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this page.
Users are encouraged to review this page periodically.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact details available on DesiExams.com.

Disclaimer

DesiExams is an independent educational platform. We are not affiliated with, endorsed by, or associated with the Union Public Service Commission (UPSC), any State Public Service Commission, SSC, IBPS, RRB, NTA, or any Government department or recruiting agency. All examination names, logos, and trademarks belong to their respective owners and are used only for identification and educational purposes.